Last Updated: March 28, 2024
Our research team recently ranked the top digital transformation agencies in the U.S. Using an initial pool of ~38 companies, we narrowed the list down to those scoring 80% or higher using a proprietary algorithm consisting of four ranking criteria:
- Notable Clients (35%): An analysis of previous clients to assess service quality.
- Average Customer Reviews (30%): Based on 1-5 star ratings from online customer reviews, rounded to the nearest whole star.
- Leadership Experience Score (20%): Rates C-suite and senior management based on their experience in digital transformation. Rated on a scale of 1.0 – 5.0
- Years of Experience (15%): The number of years a firm has provided digital transformation services to the public, indicating the strength of their business model.
The table below rank-orders the top scoring companies, and includes their individual scores for each of the ranking criteria as well as their respective specialties.
The Top Digital Transformation Agencies in the U.S. in 2024
| Name | Average Customer Reviews | Leadership Experience Score | Notable Clients | Years of Experience | Specialties |
| 7T | ★★★★★ | 5.0 | Pepsi, Sirius XM, Sports Clips | 11 | Digital transformation consulting and custom software development for mid-size firms |
| Coastal Cloud | ★★★★★ | 4.5 | Salesforce, Tableau, Conga | 11 | Cloud infrastructure solutions for consulting firms seeking Salesforce integration |
| Dotlogics | ★★★★★ | 3.5 | Sitecore, Big Commerce, Progress Sitefinity | 20 | Web design and branding services for companies in the late stages of digital transformation |
| Slalom | ★★★★ | 4.5 | Google, Microsoft, Salesforce | 22 | Management/strategy consulting and legacy integration for enterprise-level consulting firms |
| Ampersand Consulting | ★★★★ | 4.5 | Lennar Construction, Butterscotch Blankees, Knight Agency | 11 | Agile transformation and change management services for early-stage digital transformation |
| Genpact | ★★★ | 4.0 | Olympus, GE Lighting, Garden of Life | 25 | ML and generative AI solutions for data analytics and business process automation |
| McKnight Media | ★★★★ | 3.5 | Rimac Tech, Acceligent, Squad Locker | 4 | User experience design and multimedia engineering for startups |
| Cylogy | ★★★ | 4.5 | Javelin Logistics, Pelion, Brooklyn Law School | 22 | Data migration consulting for companies seeking Umbraco or Sitecore platforms |
| Kollabio | ★★★★ | 3.5 | N/A | 8 | Digital strategy and IoT transformation for companies seeking data migration |
7T
7T is one of the newer companies on our list, which makes their #1 spot all the more impressive. Their services primarily focus on digital transformation consulting and custom software design. Based on their client testimonials, the teams at 7T work with a wide variety of clients, regardless of the industry or company size. Their C-suite has more than two decades of experience in digital transformation.
7T’s consulting services serve as the first step in an end-to-end digital transformation process. Their teams also offer custom software development, ERP/CRM solutions, and mobile app development to accommodate a wide variety of needs.
- Notable Clients: Pepsi, Sirius XM, SportsClips
- Average Customer Reviews: ★★★★★ (4.8)
- Leadership Experience Score: 5.0
- Years of Experience: 11
- Specialties: Digital transformation consulting and custom software development for mid-size firms
- Contact: 7T Website
Dotlogics
Dotlogics is a digital transformation agency specializing in UI/UX overhauls and branding services. The firm has been in digital transformation for two decades; however, their website gives limited information about the background of their leadership team, resulting in a more moderate score. Nonetheless, their client portfolio suggests a substantial work history full of recognizable names.
The services provided by Dotlogic make them an ideal option for companies that have already handled backend services and are in the final stages of digital transformation.
- Notable Clients: Sitecore, Big Commerce, Progress Sitefinity
- Average Customer Reviews: ★★★★★ (4.7)
- Leadership Experience Score: 3.5
- Years of Experience: 20
- Specialties: Web design and branding services for companies in the late stages of digital transformation
- Contact: Dotlogics Website
Coastal Cloud
Coastal Cloud’s website and customer reviews indicate a digital transformation agency that specializes in optimizations for Salesforce. As such, they primarily focus on Cloud integration, which improves internal-facing processes for remote companies. They are one of the newer companies on this list, and their C-suite has a background similarly specializing in Salesforce. As a result, Coastal Cloud’s application is somewhat limited, however they are unquestionably the best option for companies seeking a Salesforce-based solution.
- Notable Clients: Salesforce, Tableau, Conga
- Average Customer Reviews: ★★★★★ (4.7)
- Leadership Experience Score: 4.0
- Years of Experience: 11
- Specialties: Cloud-infrastructure solutions for nonprofits seeking Salesforce integration
- Contact: Coastal Cloud Website
Slalom
Slalom has built an impressive client list over their 22 years of experience in digital transformation. They provide management and strategy services for companies seeking to enhance their online presence while keeping legacy systems intact. Their online reviews depict a highly analytical team that can effectively craft data architectures that seamlessly improve internal and customer-facing experiences. Slalom’s emphasis on legacy system preservation may not suit the needs of all clients, but for companies seeking modernization without complete system replacements, they are an apt choice.
- Notable Clients: Google, Microsoft, Salesforce
- Average Customer Reviews: ★★★★ (4.1)
- Leadership Experience Score: 3.5
- Years of Experience: 22
- Specialties: Management/strategy consulting and legacy integrations for enterprise-level consulting firms
- Contact: Slalom Website
Ampersand Consulting
Ampersand Consulting specializes in agile transformation and change management, a subsection of digital transformation that provides employee-facing resources to ensure smooth data migration. Their customer reviews are excellent; however, there is limited information on the clients they have worked for beyond the anonymous case studies on their website and the few reviewers which opted to leave a company name, which makes it difficult to evaluate them on this criteria.
Ampersand Consulting is a good choice for clients seeking digital transformation consulting services, especially in cases where a client is considering various digital transformation options and needs to suss out the best strategy.
- Notable Clients: Lennar Construction, Butterscoth Blankees, Knight Agency
- Average Customer Reviews: ★★★★ (3.9)
- Leadership Experience Score: 4.0
- Years of Experience: 11
- Specialties: Agile transformation and change management services for early stage digital transformation
- Contact: Ampersand Consulting Website
Genpact
Genpact’s experience in digital transformation primarily focuses on solutions geared towards AI and machine learning, suggesting a more narrow specialty compared to other agencies on this list. They excel in automating business processes through AI implementation, spanning a range of use cases from chatbot development to advanced data analytics. This enables users to extract specific insights from complex data.
Genpact’s experience in digital transformation spans more than two decades, and their C-suite has extensive knowledge of AI. However, their expertise may limit what they can do for some clients, as exhibited in their online reviews and client histories.
- Notable Clients: Olympus, GE Lighting, Garden of Life
- Average Customer Reviews: ★★★★ (3.8)
- Leadership Experience Score: 4.0
- Years of Experience: 25
- Specialties: ML and generative AI solutions for data analytics and business process automation
- Contact: Genpact Website
McKnight Media
The teams at McKnight Media specialize in graphic design for product development, allowing clients to update their online presence through creative branding. As such, their services are primarily geared towards improving the front-end user experience rather than employee-facing processes. Their company is the newest on this list, and the specialties of their C-suite are more geared toward design than digital transformation as a whole. However, their expertise in this niche provides clients with much-needed resources to improve their branding and image.
- Years of Experience: Rimac Tech, Acceligent, Squad Locker
- Average Customer Reviews: ★★★★ (4.1)
- Leadership Experience Score: 3.5
- Notable Clients: 4
- Specialties: User experience design and multimedia engineering for startups
- Contact: McKnight Media Website
Cylogy
Cylogy is a top digital transformation agency that provides clients with consulting, strategy, and development optimizations for management platforms like Sitecore, WordPress, and Umbraco. Their teams are officially certified by Umbraco, in particular, which speaks to their level of expertise compared to more generalist agencies. Their C-suite has extensive experience in digital transformation; however, their customer reviews are limited in number and scope.
- Notable Clients: Javelin Logistics, Pelion, Brooklyn Law School
- Average Customer Reviews: ★★★ (3.3)
- Leadership Experience Score: 4.5
- Years of Experience: 22
- Specialties: Data migration consulting for companies seeking Umbraco or Sitecore platforms
- Contact: Cylogy Website
Kollabio
Kollabio is a full-stack digital transformation startup that has had a great deal of success straddling contracts between public and private clients. Their teams specialize in experience design and cloud-based transformations, allowing clients to migrate data from legacy systems into more user-friendly and widely accessible interfaces. Kollabio has strong customer reviews; however, their website does not list information about previous clients, and they are among the newer companies on this list. Similarly, they specialize in a niche field and may not fit the needs of everyone seeking digital transformation.
- Notable Clients: N/A
- Average Customer Reviews: ★★★ (3.4)
- Leadership Experience Score: 3.5
- Years of Experience: 8
- Specialties: Digital strategy and IoT transformation for companies seeking data migration
- Contact: Kollabio Website
